The innovative Openclaims Repair Management platform is built future-proof and can be scaled and configured endlessly. This way our platform is best solution for your organisation, always.
Customer environments and communcation are always displayed and sent in your look-and-feel
The platform is cloud-based. Available, always and everywhere, from each type of device.
Fully configureable to fit your wishes and way of working. This makes sure the platform will always fit your way of working.
One digital environment with one central truth. This uniform data-stream enables an optimal process.
Focused on safe data-exchange. Anchored in our ISO-EIC 27001 certified processes and protocols.
The platform takes care of the entire process, from the FNOL to invoicing.
How does it work in practice?
Report a damage
Customers report their damage through the normal channels in which they will be directed to the digital flow. Employees can also easily start a claim.
Describe the damage
The Openclaims platform automatically gathers all relevant information and determines which handling options are applicable.
Agree or invoke loss adjustment
Based on your internal work flow. Triggers and limits can be set automatically in our platform. As well as which damages need to be assessed manually.
Customers select their preferred option after which the body shop is introduced and the process will be handled automatically.
The selected body shop repairs the vehicle Both customer and issuer have full insight in the progress of the repair.
Invoicing and handling
Invoicing and other steps that need to be taken when handling a damage take place automatically through the Openclaims platform.
Throughout the entire process, everything is measured and analyzed. This way you’ll have perfect insight in the performance of your processes and the things that can be improved. Step by step you’ll reach the ultimate process.
We believe in the power of the ecosystem, together makes stronger. This is why we are connected and integrated with a large number of high profile systems in the insurance and leasing industry.
Audaflow / DW7 / DWPro
Level / Marketplace
Connect with the Openclaims platform?
Read our API documentation by clicking on the button below, or drop a message using the contact form at the bottom of this page.