Repair Manager

Offer your customers an unprecedented customer journey as a driver to lower repair- and process costs for your repair process.

Full-coverage insurance | Covered damages | Steered damage

A fantastic customer journey for your clients

Fundamental reductions of repairs costs

Significant reductions in process costs

Best repair quality through a selected repair network or your own repair network

The 4 building blocks of Repair Manager

  • An unprecedented customer journey during the repair process, communicetd with your organisation’s branding.
  • Cost-effective procurement method with an independent calculation and the best tariff agreements.
  • Take advantage of an efficient repair network with guaranteed quality, or choose to use your own repair network.
  • Obtain complete control on all parts of the repair process with visual data insights for both managers and teams.

How does Repair Manager work?

Place a link in your existing customer communication channel

No technically complicated implementation needed, get started within a week. Simply place a link in your existing customer communication and we”ll take care of the rest.

Customers can easily report their damage

Completely digital damage report, with a strong focus on simplicity and convenience.

Significant reduction on claim quotes through independent calculations

Save on your out of pocket claim costs with an independent calculation by Openclaims.

Repair is carried out within a selected repair network

Either choose to have damages repaired through our selected bodyshop network, or choose your own repaor network.

Ultimate convenience with a predictable process for your customer

Offer your customer unparalleled service with our intuitive digital repair process. Proactive status updates, convenience and predictability ensure for a significant increase in NPS and reduction of process costs.

Customer communication using your branding

Communication on our digital repair platform is displayed by means of your branding where relevant. This way your customers experience a uniform service by your organisation.

Take complete control on the full repair process

The visual dashboards of Repair Manager give full insight into all damages and the progress of each step in the process.

Do you have questions about Repair Manager? Contact Lex Orie:

What our customers are saying:

“The combination of a great service for our customers and a way to sustainably reduce costs, makes Repair Manager a logical choice for us. All our damages are directed through the platform of Openclaims. It’s really an innovative way of repair management which seamlessly fits with our total business operations.”

Jorg Roodbeen

Managing Partner, Klap Insurance

“What appeals to me the most in WA Connect is that it provides an advantage for all parties. For customers it works effortlessly and fast, insurers benefit from a better repair rate and shorten their internal process, and repairers can better specialise in certain damages.”

Hans Schilder

Claims manager, Independer

“Openclaims solves one of the most important problems currently faced by the insurance market. This innovation shows guts and goes against the established order. It is a brilliant alternative for the current methods of damage steering in the market.”

Jury

NVGA am: innovation award, 2018

Want to know more about what digital repair management can do for your organization?